Shipping Information

Fast, reliable shipping for your custom clothing orders worldwide

Free Shipping

On orders over £50

Fast Processing

2-3 business days

Worldwide

Global delivery available

Shipping Methods & Pricing

Choose the shipping option that works best for you. All orders are carefully packaged and tracked.

UK Shipping

Fast domestic delivery

Standard Delivery

3-5 business days

£4.99

Free over £50

Express Delivery

1-2 business days

£9.99

Guaranteed fast

Next Day Delivery

Order by 2PM

£14.99

Same day dispatch

International

Worldwide delivery

Europe

5-10 business days

£12.99

EU countries

North America

7-14 business days

£18.99

USA & Canada

Rest of World

10-21 business days

£24.99

All other countries

Free Shipping Available!

Spend £50 or more on UK orders and we'll ship your custom clothing for free

No minimum for custom orders
Fully insured packages
Full tracking included

From Order to Delivery

Track your custom clothing journey from design approval to your doorstep

Order Placed

Your custom design is received and order confirmation is sent

⏱️ Instant confirmation

Design Review

Our design team reviews and prepares your artwork for printing

⏱️ 4-8 hours

DTF Printing

High-quality DTF printing process begins on your chosen garment

⏱️ 1-2 business days

Quality Check

Every item is inspected for quality and print accuracy

⏱️ 2-4 hours

Packaging & Dispatch

Carefully packaged and sent with tracking information

⏱️ Same day dispatch

Delivered!

Your custom clothing arrives at your door, ready to wear

🎉 Enjoy your custom wear!

Track Your Order

Stay updated on your order status with real-time tracking

How to Track:

1

Check your email for tracking number after dispatch

2

Visit our order tracking page

3

Enter your order number and email address

Tracking Features:

  • Real-time location updates
  • Estimated delivery time
  • SMS and email notifications
  • Delivery confirmation

Shipping Policies & Information

Everything you need to know about our shipping policies, restrictions, and important details

General Policies

Processing Time

All custom orders require 2-4 business days for production before shipping. Rush orders available for additional fee.

Order Cut-off Times

Orders placed before 2PM GMT are processed the same day. Weekend orders processed on Monday.

Address Changes

Contact us within 2 hours of ordering to change delivery address. No changes possible after dispatch.

International Orders

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Delivery Times

International delivery times may vary due to customs processing. Tracking updates may be delayed in some countries.

Currency & VAT

All prices shown in GBP. VAT included for EU customers. Non-EU customers see prices excluding VAT.

Restrictions

Shipping Restrictions

We currently cannot ship to:

  • • P.O. Boxes or BFPO addresses
  • • Some remote islands and territories
  • • Countries with current shipping embargos

Size & Weight Limits

Maximum package weight: 30kg. Oversized orders may require special shipping arrangements.

Hazardous Materials

We cannot ship items containing hazardous materials or restricted substances.

Delivery Info

Safe Place Delivery

You can specify a safe place for delivery during checkout. We're not liable for packages left in requested locations.

Failed Deliveries

If delivery fails, packages are held at local depot for 7 days. After this, items return to us and may incur redelivery charges.

Signature Required

Orders over £100 require signature on delivery. You can arrange redelivery if not present.

Need Help with Your Shipment?

Our shipping support team is here to help with any delivery questions or issues

Call Us

+44 20 7123 4567

Mon-Fri: 9AM-6PM GMT

Email Support

[email protected]

24-hour response

Live Chat

Instant help available

Available business hours