Returns & Exchanges

You have 30 days from the delivery date to return items that qualify for returns. This includes manufacturing defects, shipping errors, or sizing issues caused by us. Custom/personalized items are final sale unless there's a quality issue.

We pay return shipping for defective items, wrong items sent, or any issues that are our fault. For change of mind returns (where allowed), customers are responsible for return shipping costs. We'll provide a prepaid return label for qualifying returns.

Size exchanges are possible if the item was significantly different from our size chart or if we sent the wrong size. For custom items, we can only exchange if there was an error on our end. We recommend checking our size guide carefully before ordering.

Once we receive your returned item, we inspect it within 1-2 business days. Approved refunds are processed within 5-7 business days to your original payment method. Credit card refunds may take an additional 3-5 business days to appear on your statement depending on your bank.

If there's a printing error, color issue, or the design doesn't match what was approved, we'll gladly replace it at no cost. However, if the design looks different due to fabric texture or the customer approved the proof, this may not qualify for return. We send design proofs for approval before production to avoid issues.